FAQ

We understand hiring an interior designer may be a new experience, therefore we have gathered information on some of our Frequently Asked Questions 

Do you have an hourly or room rate?

According to Google, designers almost always charge their clients by the room or by the hour. As you might expect, room structures are more concrete, since you as the client will know exactly how much the overall project will cost in terms or design fees. Some designers charge up to $200/hour, and as you can imagine, hourly rates can add up very quickly. The overall price will largely depend on the scope of work being preformed and the timeline of the project. According to standard interior design cost estimator, the average price to hire an interior decorator is $3,816 per room with additional cost for furniture and cosmetic materials. 

At Remix for our Full Design projects we charge our design fees based on the more concrete model of room size in terms of square footage. This rate can run as little as $5 and can exceed from there depending on the work scope the project requires.We opt out of charging hourly for Full Design unless the client exceeds the amount of changes allowed in the concept phase, the client exceeds the project timeline due to late payments or unexpected project halts at the clients expense. Our project design fee is determined after the in person site survey where our lead designer collects the details and requirements in the  scope of work the project needs. 


When are my fees due?

To secure design services with our design team we request a 60% retainer FEE to start the design process. We then collect the materials and decor budget payment after the design concept is presented and approved. Balance in design fees is collected 7 days before project wrap up and all project walkthroughs have been completed. Project timelines and wrap up dates are project specific and are  specified in each individual project calendar upon the client on boarding process. 

Any A-la-cart services payment due in full upon at time of booking. 

Design Showroom appointments require a 1 hour of time booked for designer to start work. If your appointment or the sourcing time goes over the hour paid for, you will be billed in 15 min increments for a fee of $37.50 per 15mins or $150 per every full hour of time used. Payment due in full at the end of appointment. 

 All orders placed in Design showroom require payment in Full at time of ordering. If you would like to take advantage of our payment plan we accept 50% of the product charge for the deposit and balance to be paid 14 business days after. Keep in mind no furniture will be ordered on the clients behalf until payment is made in full. Shipping and White Glove delivery may require an additional charge which our team will let you know upon ordering. 


Do you offer designer discount fees?

Remix has established relationships with furniture and accessory vendors to bring saving directly to our Full Design Clients who never pay FULL Retail cost on product purchased for their project. Clients who have secured our full design services are subject to a 25% markup on product purchased wholesale. 

 We have invested in a vast resource library in our design showroom of samples and catalogs for potential clients to have access to the latest and hottest items on the market in furniture and home accessory industry.  We encourage you to book a design consultation, schedule a showroom appointment if you need assistance in designing your space or simply stop by our design showroom to shop our catalogs to see how we can offer something different for your design needs. 


How long will the project take?

The length of the project depends on the following variables;

  1. How fast services are secured with the 60% project retainer after the proposal has been presented. We expect a 30 day response time in terms of securing design services after the design proposal has been sent. After 45 days a new design consultation survey is required. 
  2. Concept review and approval (client designer collaborations)
  3. Materials and Decor Budget payment  
  4. Shipping timeframe on deliveries/ white glove warehousing 
  5. Additional work scope added to project (will cause project timeline to extend) Project work scope change form required when additions are made to the project. 
  6. Contracting timeline if contracting work is being completed. We ask our clients to keep in mind latent defects or issues that are found upon contracting period which may cause the timeline to extend. 
What is the difference in a 2D Mood Board 3D rendering and Floor plan?

2D - MOOD Board that shows how materials will look paired with one another. This shows the client the materials that will be used in the project. Review example below:

3D - 3-dimension rendered plan shows all design aesthetics used in the room in portion to scale and placement. This gives the client a visual of how the space will look at project completion. Review example below:

Floor Plan - Scale diagram of the arrangement of rooms in one story of a building or placement of furniture in a room. This shows the client an architectural drawing with specific measurements of the space. Measurement detail depends on the complexity of the project. Review example below: